Privacy Policy

When you make a purchase, we collect your name, email address, shipping address (for delivered orders), and order details. Payment information is processed directly by Stripe and never stored on our servers.

We also collect certain technical information automatically, including IP address, browser type, and device information. This data is used solely for security and fraud prevention purposes.

We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service inquiries, prevent fraud, and comply with legal obligations.

We do not use your information for marketing purposes unless you explicitly opt in. We do not sell, rent, or trade your personal information to third parties.

We process your personal information on the basis of contract performance (to fulfill your orders and respond to inquiries), legal obligation (tax and accounting requirements), and legitimate interest (fraud prevention and security).

Stripe processes all payments. Your card details are transmitted directly to Stripe and never stored on our servers. Stripe is PCI DSS Level 1 certified. Stripe Privacy Policy

Resend delivers order confirmation emails. Resend Privacy Policy

Cloudflare hosts our website and provides security services. Cloudflare Privacy Policy

Order records are retained for 7 years to comply with tax and accounting requirements. Shopping cart data is stored locally on your device and can be cleared through your browser settings at any time.

For all customers: You have the right to access your personal data, request correction of inaccurate data, and request deletion of your data (subject to legal retention requirements).

For European Union residents (GDPR): You have additional rights including data portability, the right to restrict processing, and the right to object to processing. You may also lodge a complaint with your local data protection authority.

For California residents (CCPA): You have the right to know what personal information we collect and how it's used, request deletion of your data, and opt out of the sale of personal information. Note: We do not sell personal information.

To exercise any of these rights, contact office at mel dot furniture. We will respond within 30 days.

We use browser local storage to save your shopping cart so it persists between visits. This data stays on your device only and is not transmitted to our servers until you make a purchase.

We do not use tracking cookies or third-party analytics. Cloudflare may set essential security cookies to protect against attacks.

These terms are governed by the laws of the State of Minnesota, USA.

We may update this Privacy Policy. Continued use of our website constitutes acceptance of any revised policy.